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The Importance of Technology in Promoting Employee Wellbeing in the Modern Workplace – HRM Asia


In a world where the traditional office setting is making a comeback, Andrew Small, Digital Workplace Director at BT, reminds us that human sustainability extends far beyond just productivity. As we navigate the post-pandemic work environment, it is crucial for organisations to structure work in a way that benefits people in the long term.

A recent study by Deloitte’s Global Human Capital Trends revealed that 76% of respondents believe that human sustainability is essential for modern organisations. This concept goes beyond just getting work done efficiently; it is about creating work environments that prioritize mental and physical health, address issues like burnout and stress, and allow individuals to thrive.

It is essential to embrace digital tools and systems thoughtfully designed to foster well-being in the workplace. Poorly designed systems can increase stress and hinder productivity, while user-friendly technologies can create a calming environment that allows employees to focus on meaningful tasks.

Leaders, too, are not immune to the pressures of modern work. Many report feeling stressed and exhausted, which can lead to burnout and a desire to leave their jobs for better support. It is crucial for leaders to prioritize their own well-being while creating environments where their teams can thrive.

As work environments become increasingly digital and interconnected, cognitive overload becomes a growing concern. Designing work processes that align with the brain’s natural capacity and leveraging technology to reduce distractions can help employees focus on what truly matters.

To create workplaces where people feel empowered, connected, and well, organisations must align technology with human needs and focus on creating environments that support psychological health. It is time to shift away from outdated productivity models and embrace a more sustainable approach to work that adapts to the needs of employees.

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