HR leaders are facing increased responsibilities, with technology playing a key role in meeting these demands. However, only 24% of HR departments are maximizing the business value of their technology, according to Gartner research.
One crucial role of HR technology is to handle transactional work, freeing up HR staff for more strategic tasks. However, many HR departments focus solely on this aspect, limiting their ability to achieve business objectives. In fact, only 35% of HR leaders are confident in their department’s technology approach to help achieve business objectives.
To address this issue, organizations need to shift to augmented HR, enabling HR to work in new ways with technology. Gartner research shows that this approach can increase HR technology business value by up to 54%.
Three steps suggested by Gartner for HR leaders to unlock the full potential of HR technology include starting with foundational building blocks, shifting mindsets to focus on value, and formalizing shared goals and creating new roles. By moving beyond foundational technology and prioritizing the ultimate business need, HR leaders can drive technology transformation effectively.
Moreover, by inspiring staff to see the potential benefits of new technology and aligning roles with shared business outcomes, HR leaders can increase adoption of HR technology and deliver greater business value. In conclusion, leveraging technology effectively can help HR meet evolving business demands and drive organizational success.
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